PERSONAL DATA PROTECTION POLICY
MAG BOUTIQUE – Via dei Termini 49 – 53100 Siena (SI) Italy VAT No 01075620524 (hereinafter “Mag Boutique”) take seriously the rights of the customer in matters of personal data protection and the obligations to which we are bound. This Privacy Policy (“Policy”) describes how we process your personal data collected via www.magboutique.it (“Website”), and other means (e.g. via social media, cookies etc.). Please read this Policy carefully.
The personal data provided by the customer may be considered as controlled by MAG BOUTIQUE – Via dei Termini 49 – 53100 Siena (SI) Italy VAT number 01075620524 (hereinafter “Mag Boutique”) .
1. Personal data we collect from the customer
We collect various types of personal data from you for the purposes described in this Notice, including:
• Customer data (such as name, birthday, nationality, e-mail address, postal address, telephone number and other personal data) provided by the customer through filling in forms on the Website, including the possibility of subscribing to our newsletter and registering and creating an account on the Website;
• Data of any transactions made by the customer;
• Personal data that may be contained in communications sent to us by the customer, for example to report a problem or to forward requests, issues or comments regarding the Website or its contents;
• Information from surveys that we may conduct over time on the Website for research purposes, where you choose to respond or participate;
• Debit/credit card information;
• Information about your use and browsing of our Website, such as your IP address and other device identifiers, operating system and browser type, and information about the pages of the Website you visit, collected through cookies or other tracking technologies; and
• Personal data collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g. Facebook, Instagram, etc.) and/or that we may collect from other publicly available databases.
The customer is under no obligation to provide such personal data. The provision of personal data by the customer (in particular personal details, e-mail address, postal address, credit/debit card numbers, bank code and telephone number) is necessary for us to process your order for the purchase of products on the Website, for the provision of other services on our Website at your request or for the fulfilment of obligations under laws or regulations. The refusal by the customer to provide us with the data necessary for the pursuit of the above-mentioned purposes may result in our inability to process the order for the purchase of products sold on our Internet site or to comply with the obligations provided for by law or regulation. The failure to provide personal data may therefore, in some cases, constitute a legitimate and justified reason for not processing the order for the purchase of products sold on the Website or for not providing services on the Website.
The provision of additional personal data and other than those required for the fulfilment of legal obligations or contractual ones and for the correct display of our services with the necessary traffic data is on the contrary optional and does not produce any effect on the use of the Website and its services or on the purchase of products on the Website. We will inform you at each stage whether the provision of personal data is required or optional by means of a symbol (*) the information requested or data required for the purchase of products and/or the provision of services requested on the Website.
2. Minimum age
The protection of children’s safety and privacy is very important to us. We do not accept registrations or orders from anyone under the age of 16 (sixteen) years or under the age specified by the law of their country of residence that has other age limits, and we will not knowingly collect or process personal data from them. By registering or purchasing on the Website, the customer confirms that he has reached the age of majority required by his country of residence.
3. Cookie
Our website uses cookies. For more information, please see our Privacy Policy.
4. Use of customer personal data
Any processing of your personal data is based on a lawful “justification” (or legal basis) for the processing. In most cases, the processing of your personal data is justified on one or more of the following grounds:
• the processing is necessary for the fulfilment of the contract with the customer or to carry out the activities required by the customer in order to conclude the contract (e.g., sales contract);
• the processing is necessary to enable us to comply with our obligations under the law;
• The processing is our legitimate interest as a company and our interests do not prevail over your interests, fundamental rights or freedoms. Our legitimate interests may include the interest to use your personal data or the user of the Website for the performance and development of our business activities (including the conduct of ordinary marketing activities), with current or potential customers and users of the Website; and in the preparation, exercise or defense of legal actions; or
• Processing is based on the customer’s prior express consent, such as personalized and segmented marketing activities.
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The purposes of processing your personal data are as follows: |
The processing of your personal data is justified on the following legal grounds: |
1 |
Processing of customer purchases and provision of services and information offered through the Website and requested by the customer |
Performance of a contract |
2 |
Managing the customer account |
Performance of a contract |
3 |
Verification and execution of financial transactions related to payments made by the customer |
Performance of a contract |
4 |
Review and download of data from the Internet Site |
Our legitimate interest in better understanding our customers and improving our services accordingly |
5 |
Improve and personalize our Website and our products, services and activities in general, by tracking your preferences for our products, shopping history and interactions with the Website |
Our legitimate interest in improving our products and services |
6 |
Identification of visitors to the Website |
Our legitimate interest in better understanding our customers and improving our services accordingly |
7 |
Performing data analysis and market research |
Our legitimate interest in better understanding our customers and improving our services accordingly |
8 |
Carry out data enrichment, such as analysis of our customer’s product preferences, purchase history and interactions with the Site in conjunction with data collection from third parties, the data that you agree to share with us on social networks (e.g. Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases |
The prior express consent of the customer |
9 |
Get in touch with the customer to deal with requests or complaints |
The prior express consent of the customer |
10 |
Send you marketing communications regarding news, information and updates about our products and services, offers, promotions and special events and other marketing communications that may be of interest to you (via SMS, email or phone), and personalize the customer experience with us with the interests and purchasing habits of the customer and with the improvement of our services, in particular by profiling. We may also use the data that we collect about you as a support in advertising our products and services on third party websites – for more information please see our Cookie Policy |
The customer’s prior express consent and our legitimate interest in keeping our customers/prospects up to date with regard to services and products |